COVID-19 Update

October 2021

What is Happening?

The lockdown for metropolitan Melbourne continues.

At the Melbourne Dental Clinic

We are updating our information to you outlining the dental treatment that is now available at Melbourne Dental Clinic because of the COVID-19 pandemic. We have formally been advised by the relevant state and federal health committees that all dental practices should implement Level 3 restrictions as outlined by the Australian Dental Association (ADA).

What Does this Mean for You?

Because we are considered an essential service, we will provide treatment to manage your urgent dental care in line with these Level 3 restrictions. This means we will manage conditions that cause significant pain, infection or impact on your health and well-being, for example:

  • Significant dental pain, usually affecting sleep
  • Localised infection (eg, dental abscess, acute infection)
  • Tooth fracture involving the nerve
  • Significant dental trauma
  • Medically necessary dental treatment (eg, prior to necessary medical / surgical procedures)

Additionally, we will also manage dental conditions that if left untreated for a significant period, may become a dental emergency in 4-6 months. An example might be extensive cavities, which are likely to deteriorate.

We also wish to advise you that as per the ADA Guidelines “all confirmed coronavirus cases will only have treatment as an inpatient or within a hospital setting by appropriately trained and credentialled dental personnel.” In addition, our clinic does not have the necessary technical facilities to be able to provide this treatment.

Please also understand that our Dentists will use their clinical judgement and experience to decide whether to provide care to you by looking at:

  • Your general health
  • The ability to provide dental care safely for you and the dental team
  • The current COVID-19 situation in your area
  • The availability of Personal Protective Equipment (PPE) at our Clinic

We understand this is a very challenging and anxious time for everyone. I assure you that we are very well trained in infection control precautions; for your health and safety, as well as that of our staff.

Please contact our clinic on 03 9035 8402

Bookings can also be made on line:  https://dental.unimelb.edu.au/dental-clinic

Dr Tony McLaughlan

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October 2020

What is Happening?

The government announced recently that dentists in metropolitan Melbourne will now move to ADA Level 1 dental restrictions.

What Does this Mean for You?

This means we are back to ‘business as usual’ but with the exception that we will not treat anyone who is COVID-19 positive or is exhibiting any clinical symptoms of COVID-19 or who have been in close contact with anyone with COVID-19.

‘Level 1’ means?

We will now be able to perform all dental procedures.

Keeping Safe

When you contact our Clinic, our staff will ask you a number of screening questions:

  • Have you returned from overseas in the past 14 days?
  • Have you been in close or casual contact with a confirmed case of COVID-19?
  • Do you have any flu like illness – sore throat, temperature, cough, shortness of breath?

If you answered YES to the above questions you should ring the COVID-19 24-hour hotline on 1800 675 398 or a GP or emergency department to arrange for testing and appropriate care.

If you answered Yes to the above questions, you will NOT be treated at the Melbourne Dental Clinic.

If you answered NO to the above questions, please contact our Clinic for an appointment

Safety First!!

Our staff are our priority as well as our patients. We ensure they are informed and provided with adequate protective advice. They are provided with personal protective equipment and do not attend the workplace if feeling unwell. They are required to self-isolate if they have declared they have travelled overseas greater than 14 days.

On entry to our clinic:

  • You will be greeted on the ground floor at 723 Swanston Street Carlton by an MDC staff member who will triage you through the process of hand sanitizer, written screening questions, temperature check and regulating patient and staff movements through lifts and stairs to ensure appropriate social distancing
  • Staggered appointment start times have been introduced to increase social distancing amongst staff, students and patients
  • Our staff will wear long sleeved gowns, safety glasses, gloves and surgical masks for all procedures
  • You will be asked to undertake a 20-30 second pre-operative mouth rinse, where necessary
  • When entering the surgery you will be asked to wash your hands prior to sitting in the dental chair

If you need further information about ‘Level 1’ dental procedures, or wish to book an appointment please call 03 9035 8402. Bookings can also be made online at https://dental.unimelb.edu.au/dental-clinic

Thank you for your continued support in these challenging times.

Stay safe and take good care.

Your Team at the Melbourne Dental Clinic

Melbourne Dental Clinic